Ticketmaster Faces Scrutiny Over Oasis Tickets Pricing

Britain's competition watchdog has launched an investigation into Ticketmaster over the use of 'dynamic pricing' for Oasis tickets. Thousands of fans faced higher-than-expected prices for reunion shows in 2025. The probe will determine if consumer protection laws were breached and if fans were properly informed.


Devdiscourse News Desk | Updated: 05-09-2024 22:31 IST | Created: 05-09-2024 22:31 IST
Ticketmaster Faces Scrutiny Over Oasis Tickets Pricing

Britain's competition watchdog has initiated an investigation into Ticketmaster regarding the sale of Oasis tickets, particularly the employment of 'dynamic pricing' which significantly increased ticket costs at the last minute.

Thousands of fans endured hours in virtual queues, only to discover that ticket prices had skyrocketed in a controversial pricing scheme. Originally advertised at £148.50 ($195.10), many fans were dismayed to find themselves paying as much as £355.20.

The Competition and Markets Authority (CMA) is probing whether Ticketmaster breached consumer protection laws and engaged in 'unfair commercial practices.' They are also scrutinizing if fans were adequately informed about potential price hikes and if they were pressured into buying tickets quickly. Fans have been invited to submit evidence of their experiences.

In response, Ticketmaster expressed its commitment to cooperating with the CMA and clarifying details about the ticket sales. Oasis emphasized that decisions on ticketing and pricing were made by promoters and management. The British government has voiced its support for the CMA's review, citing growing concerns over 'dynamic pricing' across various markets.

(With inputs from agencies.)

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