Zomato and Swiggy Spar Over Platform Fee Hikes

Food-delivery giants Zomato and Swiggy have revised their platform fees in major cities, with Zomato hiking the fee to Rs 6 while Swiggy initially increased before reverting to Rs 5. The companies, which did not comment on the changes, have steadily raised platform fees since their introduction last year.

Zomato has increased its platform fee to Rs 6 from Rs 5 per order in Delhi, Mumbai, and Bengaluru, marking another step in its gradual fee hike strategy.

Meanwhile, Swiggy, which had also increased the platform fee recently, reverted to Rs 5 per order in the same cities by Monday, as observed on its app.

Both companies declined to comment on the reasons behind the fee adjustments. These platforms introduced platform fees last year, beginning at Rs 2 per order, and have been incrementally raising them as a measure to enhance profitability in a competitive market.

(With inputs from agencies.)