28 March 2025

Integrating Migrants: A Global Perspective on Case Management

The World Bank’s Social Protection & Jobs team explores how seven countries—Colombia, Romania, Kosovo, Lithuania, Italy, Bangladesh, and Türkiye—are effectively integrating migrants through case management and service centers. The study highlights digital innovations, legal support, employment programs, and community engagement as key factors in successful integration. By leveraging technology, policy reforms, and sustainable funding models, these initiatives not only assist migrants but also contribute to economic growth and social cohesion. The future of migration support lies in AI-driven services, streamlined processes, and stronger government-led programs.

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