Revolutionizing Governance: Andhra Pradesh's 'Mana Mitra' Breakthrough
The Andhra Pradesh government has launched 'Mana Mitra', a WhatsApp governance platform that offers 161 citizen-centric services. This initiative allows real-time access to documents and services, aiming to enhance e-governance. IT Minister Nara Lokesh emphasizes Mana Mitra's pivotal role in efficient public service delivery.
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- Country:
- India
The Andhra Pradesh government has unveiled an innovative WhatsApp governance platform called 'Mana Mitra' that provides 161 services tailored for citizens. With just a touch on their smartphones, people can access a variety of government documents in real-time.
Launched by IT Minister Nara Lokesh at the Chief Minister's residence, Mana Mitra is seen as a milestone in governance, enhancing the state's e-governance efficiency. Lokesh believes this initiative will place Andhra Pradesh at the forefront of technology-led public service delivery.
Promising to expand services, the platform will eventually offer 520 different government-related services. Collaborating with Meta, the state ensures data security while making future strides in integrating more departments and enhancing language support.
(With inputs from agencies.)
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