Adani Airports Face Lounge Access Disruption Due to Dreamfolks Services Suspension

Adani Airport Holdings Ltd reported service disruptions in airport lounges across multiple Indian airports due to the suspension of services by lounge access provider Dreamfolks Services Ltd. Both AAHL and Dreamfolks are working to resolve the issue, with AAHL facilitating temporary alternatives for passengers.


Devdiscourse News Desk | Mumbai | Updated: 22-09-2024 18:28 IST | Created: 22-09-2024 18:28 IST
Adani Airports Face Lounge Access Disruption Due to Dreamfolks Services Suspension
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Passengers traveling through Adani-operated airports are facing disruptions in lounge access due to the suspension of services by Dreamfolks Services Ltd. The Adani Airport Holdings Ltd (AAHL) noted the sudden halt in Dreamfolks' services and announced they are actively collaborating with banks to restore operations swiftly.

AAHL, responsible for managing seven major airports in India including Mumbai and Ahmedabad, confirmed that despite their efforts, lounge services have not yet resumed. As an interim measure, lounges are now accepting all major debit and credit cards from other access providers.

Meanwhile, Dreamfolks Services Ltd acknowledged the temporary disruption and assured that they are fully compliant with contractual obligations. The company's team is focused on resolving the issue with urgency to minimize passenger inconvenience and restore normal operations as soon as possible.

(With inputs from agencies.)

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