Swiggy Launches 'Project Next' to Uplift Career Growth for Delivery Partners

Food delivery giant Swiggy has introduced 'Project Next,' an initiative aimed at enhancing career opportunities for its delivery partners and expediting restaurant onboarding. The program, part of Swiggy's skills development agenda, has already transitioned 100 delivery partners into sales executives, onboarding nearly 360 restaurants in five weeks.

Food delivery platform Swiggy on Tuesday announced the launch of a new initiative ''Project Next'', aimed at providing career growth opportunities for its delivery partners while accelerating restaurant onboarding.

As part of the platform's skills development programme, which offers skilling, training, internship, and employment opportunities in its value chain, Project Next has transitioned 100 delivery partners as sales executives who have onboarded nearly 360 restaurants in the last five weeks, the company reported.

In the coming months, the company aims to transition hundreds of delivery partners across 150+ growing markets, including Vadodara, Amritsar, Nashik, Agra, and Dharwad, Swiggy stated.

With this initiative, delivery partners will take on new roles within Swiggy, responsible for onboarding and managing the company's restaurant network, especially in tier-2 and tier-3 cities.

''Swiggy works with nearly 4 lakh delivery partners across India. To empower this group, we launched Project Next under our Swiggy Skills initiative. This program helps delivery partners transition from ''blue collar'' to ''white collar'' workers,'' Swiggy Food Marketplace CEO Rohit Kapoor highlighted.

Project Next is the latest scheme under the ''Swiggy Skills'' initiative announced earlier this month with the Ministry of Skill Development and Entrepreneurship.

Under the initiative, Swiggy will facilitate online skill development and upskilling of almost 2.4 lakh delivery partners, and the staff of their 2 lakh restaurant partners, collaborating towards discovering employment opportunities for 3,000 individuals in restaurant operations and various aspects of retail management, according to the company.

(With inputs from agencies.)