Sonata Software Collaborates with Leading Tech Conglomerate to Elevate Global Retail Experience

Sonata Software partners with a Fortune 50 multinational technology company to enhance customer experiences and expand retail objectives across 16 global markets. Leveraging Sonata CX solutions, the partnership will provide detailed performance data to inform strategic decisions and optimize omnichannel customer engagement.

Sonata Software, a renowned Modernization Engineering firm, has announced its collaboration with a Fortune 50 technology conglomerate to transform customer experiences and support their expansive retail goals.

This strategic alliance will cover 16 significant markets globally, spanning North America, EMEA, and Asia. Using Sonata CX's robust expertise in program design, delivery, and proprietary GDX reporting platform, the partnership aims to offer comprehensive performance insights and analysis, essential for future strategic moves and sales efficacy.

Anthony Lange, Chief Revenue Officer at Sonata Software, highlighted the importance of Sonata CX solutions in refining customer experience measurement globally. He emphasized that this collaboration marks another milestone in serving large, customer-centric businesses. Sonata CX provides a hybrid evaluation of physical and digital customer experiences, driving actionable insights through its advanced, license-free data reporting platform.

(With inputs from agencies.)