Gupshup Accelerates Global Growth with Conversational AI Solutions

Gupshup, a leader in Conversational Experience Cloud technology, is witnessing a surge in global demand for its conversational AI solutions. The company has boosted its workforce by 20% in FY24, focusing on expansion across various regions. Gupshup's innovative approach has led to 40% YoY growth, enhanced diversity, and an impressive customer base.

Gupshup, the global frontrunner in Conversational Experience Cloud technology, is experiencing robust demand for its AI-driven solutions in various international markets. To sustain this momentum, the company expanded its workforce by 20% in FY24, now employing 1,400 people.

The new hires will support Gupshup's growth strategy across India, Latin America, the Middle East, Southeast Asia, Africa, and Europe. The firm has also bolstered its senior leadership within marketing, engineering, and solutions sectors. Gupshup's substantial 40% year-on-year growth last year showcases the rising need for conversational solutions in advertising and customer support.

According to Madhuri Nandgaonkar, VP of HR at Gupshup, the firm is on a thrilling growth path, fueled by global demand for conversational AI. As part of its expansion plan, Gupshup is actively recruiting top talent in engineering, product development, marketing, and customer support roles. The emphasis on diversity has led to a significant rise in senior female leadership positions within the company.

(With inputs from agencies.)