Jitendra Singh Launches Campaign to Resolve Family Pensioners' Grievances

Union Minister Jitendra Singh will launch a special campaign to address family pensioners' grievances. The campaign will involve 46 ministries and aims to significantly reduce the backlog of pension-related complaints, particularly those from women pensioners. The grievances can be registered online or through various channels.

Union Minister of State for Personnel Jitendra Singh is set to inaugurate a groundbreaking campaign aimed at resolving grievances specific to family pensioners. The initiative, beginning July 1, 2024, involves participation from 46 ministries and departments.

Currently, close to 90,000 cases are recorded annually on the Centralised Pension Grievance and Redress System (CPENGRAMS). Among these, grievances related to family pensions—predominantly from women pensioners—constitute nearly 25%. The campaign seeks to address this major segment efficiently.

The Department of Pension and Pensioners' Welfare (DOPPW) will oversee the mission-mode operation, coordinating with various administrative bodies to ensure timely redressal. Family pension grievances can be submitted online via the CPENGRAMS portal or through other accessible channels, including email and a toll-free number.

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