Powering Change: Eminent Electricity's Expansion to Chandigarh

Eminent Electricity Distribution Ltd, a subsidiary of CESC Ltd under RP-Sanjiv Goenka Group, is expanding its services to Chandigarh. The company emphasizes seamless electricity services, focusing on customer satisfaction and reliability. Initiatives include 24/7 call centers, WhatsApp services, and faster complaint resolution to enhance consumer experience.

Eminent Electricity Distribution Ltd, fully owned by CESC Ltd and part of the RP-Sanjiv Goenka Group, is preparing to manage Chandigarh's electricity distribution.

Following successes in various regions, the firm is dedicated to providing reliable, affordable power with a strong emphasis on customer satisfaction.

Their future initiatives aim to improve consumer access and handling of electricity-related needs.

The company assures a smooth transition while maintaining high customer service standards, introducing round-the-clock call centers and new service options for enhanced convenience.

A letter of intent confirmed Eminent Electricity's takeover of all shares in a Chandigarh distribution firm, slated for completion by January 1.

P R Kumar, RPSG Group's Power Distribution President, highlighted new services and an integrated customer care office as steps towards setting benchmarks in sustainable urban energy solutions.

(With inputs from agencies.)