Digital First: Deutsche Bank's Strategy to Revolutionize Indian Banking

Deutsche Bank is transitioning from a branch-based model to a digital one in India due to RBI's geographical restrictions. With 17 branches and global capability centers in several cities, CEO Kaushik Shaparia emphasizes a digital approach. They are also committed to corporate social responsibility by supporting LGBTQIA+ education and diversity hiring.

Deutsche Bank is set to revolutionize its business approach in India, pivoting from a traditional branch model to a digital-centric strategy, a top official revealed.

Kaushik Shaparia, CEO of Deutsche Bank Group India, remarked that recent RBI rule changes that limit geographical location in customer onboarding will be beneficial. Shaparia suggested that if regulators allow digital access beyond these restrictions, the bank could achieve much more. 'Geography is history,' he quipped, indicating the bank's focus on digital.

Currently, Deutsche Bank operates 17 branches and has a unit in GIFT IFSC. Additionally, the bank leverages an Indian workforce of over 20,000 professionals in global capability centers to support its worldwide operations. The lender is also making strides in corporate social responsibility, opening evening learning centers for the LGBTQIA+ community and promoting diverse hiring practices.

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