Data Wars: CCI's Clash with Meta Over WhatsApp Privacy

The Competition Commission of India (CCI) fined Meta Rs 213.14 crore for unfair practices related to WhatsApp's 2021 privacy policy update. This case highlights the intersection of data protection and competition laws, emphasizing the need for comprehensive oversight in digital markets and user data management.

The Competition Commission of India (CCI) has imposed a penalty of Rs 213.14 crore on social media giant Meta, citing unfair business practices concerning the privacy policy update of WhatsApp in 2021. According to the CCI, this highlights the crucial intersection between data protection and competition laws.

The CCI emphasized the importance of viewing 'user data' in digital markets beyond personal data, considering anonymized and aggregated data's impact. This broader approach is vital in understanding competition issues in digital markets, where data protection law and competition law can simultaneously address different harm aspects.

The order delineated two relevant markets: OTT messaging apps and online display advertising in India. The CCI noted that diverse data aids in enhancing product quality and customer satisfaction, urging a comprehensive market approach that benefits consumers. Meta has announced its intention to challenge the decision.

(With inputs from agencies.)