Kerala Court Orders LIC to Compensate Family Over COVID-19 Policy Delay
The Kottayam District Consumer Disputes Redressal Commission in Kerala has directed Life Insurance Corporation (LIC) to pay Rs 50 lakh in compensation to the family of Jemon, a London-based expatriate who died of COVID-19. The commission held LIC accountable for policy issuance delays and technical lapses that denied Jemon the chance to secure alternative coverage.
In a landmark decision, the Kottayam District Consumer Disputes Redressal Commission in Kerala ruled that Life Insurance Corporation (LIC) must compensate the family of a deceased policyholder for delays in policy issuance.
The commission found that LIC violated its own guidelines by not processing the policy within the stipulated 15-day period after receiving the premium.
As a result, Jemon, a London-based expatriate, was denied the opportunity to seek alternative insurance coverage, leading to a grave service lapse. The commission ordered LIC to pay Rs 50 lakh to his family, with additional interest and penalties for delays.
(With inputs from agencies.)
ALSO READ
Timely Car Insurance Renewals: A Critical Must-Do
The Crucial Addition of Key Replacement Cover in Car Insurance
Evaluating Motor Insurance Performance: Key Metrics to Consider
Tata AIA Launches Offshore Branch at GIFT City for NRI Life Insurance
Climate Change Strains Canada's Insurance Adjusters Amid Rising Catastrophic Events