UAE Ministry Unveils AI-Chatbot 'Ask MOEI' For Improved Public Service

The UAE's Ministry of Energy and Infrastructure launched 'Ask MOEI,' an AI chatbot for handling public inquiries and service requests. Partnering with TDRA, the 24/7 chatbot aims to enhance service delivery and support the ‘We the UAE 2031’ vision.

The UAE's Ministry of Energy and Infrastructure has introduced 'Ask MOEI,' an AI-powered chatbot on its website, designed to address a variety of public inquiries and service requests.

In collaboration with the Telecommunications and Digital Government Regulatory Authority (TDRA), the AI chatbot offers real-time, 24/7 support, streamlining access to essential information and services. This initiative is a pivotal element in the ministry's broader efforts to drive digital transformation and elevate service delivery, in alignment with the 'We the UAE 2031' vision.

By leveraging advanced technologies, the ministry aims to make its services more efficient and publicly accessible, thereby setting a new benchmark in government communication and service provision.

(With inputs from agencies.)