HCLTech Partners with Western Union for Financial Innovation

HCLTech has partnered with Western Union to drive innovation and transformation in financial services. This strategic collaboration will facilitate Western Union's shift to a platform operating model and enhance its channel capabilities using HCLTech's digital, cloud, and AI solutions. A technology center in India is also planned.

In a significant move to transform the financial services sector, HCLTech has announced a strategic partnership with Western Union. This partnership aims to usher Western Union into a platform-centric operating model, utilizing HCLTech's AI-driven solutions, FENIXAI, and AI Force, to enhance agility and scalability.

The collaboration focuses on amplifying platform and channel capabilities, leveraging HCLTech's cutting-edge digital, cloud, and AI solutions. Such advancements promise seamless customer experiences along with data-driven decision-making and increased operational resilience through an overhaul in enterprise-wide infrastructure.

The partnership will further expand Western Union's technological footprint by establishing an advanced technology center in Hyderabad, India. This venture underscores the commitment of both entities to delivering exceptional global financial services and fostering innovation and talent development.

(With inputs from agencies.)