Consumer Rights Triumph: Rs 1.56 Crore Refunded to Students from Coaching Institutes

Over 600 students were refunded Rs 1.56 crore by coaching institutes following the Department of Consumer Affairs' intervention. Utilizing the National Consumer Helpline, students addressed grievances regarding denied refunds, leading to a mandate for transparent refund policies and enhanced consumer rights education.

In a significant win for consumer rights, more than 600 students have received a total of Rs 1.56 crore in refunds from coaching institutes. This development follows the proactive intervention of the Department of Consumer Affairs.

An official statement released on Saturday highlighted that these refunds were secured for students who were previously denied refunds for coaching programs across various courses, contrary to their agreed terms and conditions.

The National Consumer Helpline played a crucial role in facilitating students' complaints, leading to decisive action that mandates coaching centers to adopt transparent refund policies and uphold consumer rights. This case marks a pivotal shift towards ensuring accountability in the education sector.

(With inputs from agencies.)