Kerala Introduces Massive AMC for High-Tech School Devices

The Kerala Infrastructure and Technology for Education (KITE) has launched an Annual Maintenance Contract (AMC) for 1,85,114 high-tech devices in government and aided schools in Kerala. This ensures the smooth operation of digital education tools, covering devices like laptops and projectors and also includes insurance for damages.

The Kerala Infrastructure and Technology for Education (KITE), functioning under the state's General Education Department, has launched an ambitious Annual Maintenance Contract (AMC) for 1,85,114 high-tech devices in government and aided schools across Kerala.

This initiative guarantees the efficient functioning of these devices, critical for seamless digital education. The AMC, initiated Sunday, spans 79,571 high-tech devices installed in 11,226 primary and upper primary schools under the High-Tech Lab project introduced in 2019, KITE revealed in an official statement.

Furthermore, 62,677 laptops and 42,866 projectors in government and aided high schools, higher secondary, and vocational higher secondary schools, installed during 2018-19, have been under AMC since April 2023. KITE CEO K Anvar Sadath advised school principals to log hardware complaints on the newly launched portal. Vendors face penalties for unresolved complaints within the designated timeframe. Adding to the AMC, KITE offers insurance coverage for damages due to natural disasters and theft. Notably, this marks India's largest AMC/insurance scheme for IT devices.

(With inputs from agencies.)