Show Cause Notice to Ola Electric: A Consumer Rights Controversy Unfolds

The Central Consumer Protection Authority has issued a show cause notice to Ola Electric, alleging violation of consumer rights and unfair trade practices. This follows a social media clash between Ola's founder and comedian Kunal Kamra over service issues. Ola has 15 days to respond to the notice.

The Central Consumer Protection Authority (CCPA) has initiated action against Ola Electric, charging the company with consumer rights violations, misleading advertisements, and unfair trade practices.

The notice was sent via email on October 7, 2024, allowing the electric vehicle company 15 days to file their response, including requisite documentation.

The regulatory move is partly spurred by a public exchange on social media between Ola's founder, Bhavish Agarwal, and comedian Kunal Kamra, who criticized the company's after-sales service. Ola affirms rapid service network expansion to address concerns.

(With inputs from agencies.)