Hinduja Global Solutions Expands with New CX Hub in Cape Town

Hinduja Global Solutions has launched a new customer experience hub in Cape Town, South Africa, aiming to enhance services for global clients. By March 2025, the firm plans to hire over 400 employees for various roles. This expansion highlights South Africa's rich pool of talent and technology offerings.

On Thursday, Hinduja Global Solutions (HGS), a leading business process management firm, announced the establishment of a new customer experience (CX) hub in Cape Town, South Africa. This initiative is designed to bolster support for both new and existing customers.

The firm revealed plans to recruit more than 400 employees locally by March 2025. The roles span voice and non-voice customer experience positions and corporate support functions.

Strategically located in Cape Town's Woodstock neighborhood, known for its accessibility to airports, hotels, and public transport, the hub will create numerous leadership and frontline opportunities. This expansion will serve clients across the US, UK, and Australia in multiple industries.

(With inputs from agencies.)