HDB Financial Services Sets Industry Benchmark with NPCI's e-KYC Setu System Integration

HDB Financial Services (HDBFS) has become the first NBFC to integrate the NPCI's e-KYC Setu System, streamlining account opening processes with a fully digital, secure OTP-based journey. This integration promises faster, simpler, and more secure customer onboarding, marking a significant step in India's digital transformation.

Mumbai (Maharashtra) [India], September 4: HDB Financial Services (HDBFS), a prominent non-banking financial company, has revolutionized the industry by integrating the National Payments Corporation of India (NPCI)'s e-KYC Setu System.

This advanced system, developed in collaboration with NPCI and the Unique Identification Authority of India (UIDAI), aims to streamline the account opening process. Customers can now experience a faster, simpler, and more secure method of accessing financial services. This OTP-based system allows users to authenticate their identity conveniently from any location, eliminating the need for physical document submission or branch visits.

Ramesh G, MD & CEO of HDBFS, expressed optimism, stating, "As a leading NBFC in India, HDBFS is dedicated to improving the customer experience through innovation. The e-KYC Setu System simplifies the customer journey, making it more efficient. This initiative strengthens our digital foundation and supports the nation's digital transformation." An NPCI spokesperson added, "The e-KYC Setu System plays a crucial role in digitalizing loan disbursements and account openings for various financial entities, fostering financial inclusion."

(With inputs from agencies.)