Microsoft Outage Cripples Airline Operations Nationwide

A global Microsoft outage caused chaos at airports nationwide, disrupting flight schedules and administrative processes. IndiGo canceled around 200 flights, while hundreds more were delayed due to the outage. Airline services switched to manual processes, resulting in long queues and frustrated passengers. Authorities are actively managing the situation.

A global Microsoft outage crippled airport and airline operations across the country on Friday, leading to significant disruption. IndiGo alone cancelled around 200 flights, while hundreds of others were delayed. The outage began at 10:40 AM, halting services such as bookings, check-in, and boarding, which were moved to manual mode.

Passengers expressed frustration over the delay and lack of information, especially those traveling for emergencies. Long queues formed at airports as manual processing took 30-40 minutes per passenger. The web check-in feature was temporarily unavailable, heightening the chaos.

Union Civil Aviation Minister Ram Mohan Naidu assured passengers that the ministry and Airports Authority of India (AAI) are managing the situation to minimize disruption. The outage impacted high-density airports like Delhi, Mumbai, Bengaluru, and Chennai, with additional flight cancellations at Hyderabad. Airlines are taking proactive measures by initiating manual check-ins to maintain schedules.

(With inputs from agencies.)